What is cross-cultural coaching
Managers and Decision Makers are exposed to different cultures by globalization.
They can’t spend too much time learning the customs of each country they are in negotiation with.
They need somebody who knows their own culture and the target culture, and who has some experience because not everything is in the books.
They need somebody who is going to decrypt the non-verbal, the codes and the subtleties of the language of the foreign partner.
America and France have a lot of codes that are really different.
The role of the cross-cultural coach will be to assist the CEO, the Decision Maker or the Manager during his/her project at any moment.
The “at any moment” is important because generally difficulties arise when you don’t expect them. This is the reason why I recommend working with a contract of retainer for cross-cultural coaching. Meaning that I can be reached at any moment of the day or night, 24/7, 365/365.
Also, there is no intermediary between me and the client who has access to my encrypted email address to send me documents. Generally, I invite the client to open a secure email address for the duration of the mission. Security is important for us.
What is cross-cultural training
Often the weakest link of the chain lies in the fact that teams have no idea, and therefore little understanding, of the differences of communication, the difference between the conception of time, or greetings.
The consequences of a rude receptionist can ruin months of negotiation.
That is why it is important to train the team that will be exposed to another culture about how to do better business, but also to get a follow-up for the duration of the project.
The Team Manager is in charge of transmitting questions/difficulties to me for advice/consultation/action.
Managers and Decision Makers are exposed to different cultures by globalization.
They can’t spend too much time learning the customs of each country they are in negotiation with.
They need somebody who knows their own culture and the target culture, and who has some experience because not everything is in the books.
They need somebody who is going to decrypt the non-verbal, the codes and the subtleties of the language of the foreign partner.
America and France have a lot of codes that are really different.
The role of the cross-cultural coach will be to assist the CEO, the Decision Maker or the Manager during his/her project at any moment.
The “at any moment” is important because generally difficulties arise when you don’t expect them. This is the reason why I recommend working with a contract of retainer for cross-cultural coaching. Meaning that I can be reached at any moment of the day or night, 24/7, 365/365.
Also, there is no intermediary between me and the client who has access to my encrypted email address to send me documents. Generally, I invite the client to open a secure email address for the duration of the mission. Security is important for us.
What is cross-cultural training
Often the weakest link of the chain lies in the fact that teams have no idea, and therefore little understanding, of the differences of communication, the difference between the conception of time, or greetings.
The consequences of a rude receptionist can ruin months of negotiation.
That is why it is important to train the team that will be exposed to another culture about how to do better business, but also to get a follow-up for the duration of the project.
The Team Manager is in charge of transmitting questions/difficulties to me for advice/consultation/action.
JB Cross-Cultural Consulting LLC has also an activity of initiation and reinforcing the knowledge of French language so do not hesitate to contact us for practicing or learning the French language to help your business.
